What our Customers say...

Fire Damage Testimonials

Even the smallest fires during the holiday season can be the biggest inconvenience with smoke damage. It was going to be the first year we had the holidays with our family in our new house. I could not have imagined how getting my fire and smoke damage repaired so quick and easily could be! Thank you SERVPRO!

We didn’t know what to do after flames engulfed nearly half of our house. We were both at work and received phone calls from our neighbors informing us right after they had called the police. We returned home as soon as possible right as the firemen were finishing putting the flames out. One of the firemen actually informed us right away that we should contact the closest SERVPRO company to mitigate the damage and for restoration as well. They were there before we knew it and we couldn’t be more grateful for their services, it truly was “Like it never even happened.”

Just want to give a great big shout out to the SERVPRO crew. They came in to help us with the water and smoke damage after the fire. Everyone was so helpful, kind, hardworking and compassionate. All those qualities were so appreciated as we navigated through this stressful time. Thank you all so much for a job very well done.

Top notch service crew and admin! Very happy with the work they did throughout my disaster! Fire damage is no joke and SERVPRO kept a clear channel of communication with us, our insurance company, and even the local fire department! They truly go above and beyond. We hope this never happens again but, in any case, if that may happen to either us or anyone we know or even hear about, we’ll be letting them know whose hands can best take care of them through such times like these and that’s SERVPRO of Bloomfield/Enfield!

My wife and I wish to thank you and the team that restored our home after our house fire. We both feel the clean-up and restoration was done with superb care toward our needs and desires. In addition, the crew was most gracious in meeting our expectations combined with a pleasant attitude and attention to detail. We especially wish to thank Justin Corso along with his crew. Our expectations were not only met but exceeded by these hardworking, trustworthy individuals. Justin and everyone on his crew are a credit to your business.

The smoke odors from our small kitchen fire filled the whole house right before our Halloween party! We cleaned and cleaned trying to get it taken care of by ourselves, but the smell of smoke just would not go away! Until SERVPRO of Bloomfield/Enfield came.  There is not the slightest hint of smoke odor now! We couldn’t thank you enough for your services, something as simple as a little smoke seemed like it would be as simple as opening the windows and doing a little cleaning, in our case it was a lot of cleaning to get rid of it, but it wasn’t enough. Dustin the project manager kept us informed of all the progress and even educated us as to why we weren’t able to neutralize the smell and even gave us a few tips in case of another event like this happening.

Thanks again,

Christine

Never seen something similar, SERVPRO did an outstanding cleaning job in my new recently bought house. The house was coming from a fire damage and I thought that it wouldn't look like before on the photos, however, SERVPRO Bloomfield made it and for an affordable price. Very satisfied.

Only a couple of days after our kitchen fire, SERVPRO had already removed all of the damaged cabinets, molding, and drywall so that the builders could begin reconstruction. I’m so happy with their quick work and their help with finding a reconstruction crew. They even helped with insurance.

Their response time is uncanny! They arrived before I could finish cleaning up the house to show them around. Our back office had caught fire from a power strip but luckily it was extinguished within minutes. The team that came was very kind and informative, even my kids learned a few things!

On an extremely windy and very cold night two weeks ago our woodstove experienced a sudden and profound back-draft which filled the main floor of our house with thick, dark smoke, and also caused a small fire in the room. Through our insurance company we engaged the Bloomfield/Enfield branch of SERVPRO shortly after the event. This was an entirely new experience for us and after our first interaction with SERVPRO staff we knew we were in good hands. They really know their stuff.  The project was handled with professional efficiency from start to finish and the results were absolutely amazing. The team of women who spent hours cleaning everything in the house were thorough and so very polite and patient with this harried home-owner. A+ to everyone at SERVPRO and many thanks for returning our home to normal once again.

Recently we had a fire in our kitchen from a towel catching fire by the stove. Just a few days later, SERVPRO removed all the damaged material and furniture from our home. The builders were able to start the reconstruction process very soon, thanks to their speediness. I’m very happy with the hard work put in by the SERVPRO team.

The smoke odors from our small kitchen fire filled the whole house right before our Halloween party! We cleaned and cleaned trying to get it taken care of by ourselves, but the smell of smoke just would not go away! Until SERVPRO came.  There is not the slightest hint of smoke odor now! We couldn’t thank you enough for your services, something as simple as a little smoke seemed like it would be as simple as opening the windows and doing a little cleaning, in our case it was a lot of cleaning to get rid of it, but it wasn’t enough. Dustin the project manager kept us informed of all the progress and even educated us as to why we weren’t able to neutralize the smell and even gave us a few tips in case of another event like this happening.

Thanks again,

Christine

SERVPRO came out to my home in Granby and cleaned up the aftermath of a grill fire on my porch. They were quick and did what they said they were going to do . I would recommend them to all my friends. 

Thank you! It was a pleasure to reinspect the home to find that all services were performed and completed in a very professional manner. The homeowner was very pleased.

- Matthew Clements

Property - Field Claims Representative

SERVPRO of Bloomfield/Enfield serviced my house in Enfield, Connecticut. They were very responsive, professional and courteous. I will refer them to anyone I know for fire damage or water damage.

"The SERVPRO team from Bloomfield/Enfield gave us excellent customer service and courteous, timely, great work!