Ready to Reopen? Cleanliness Matters to Your Customers

4/7/2021 (Permalink)

As you welcome back customers, show that you value their health and safety—have SERVPRO of West Hartford clean and disinfect your business.

After an extremely challenging year of coping with a worldwide pandemic, business owners are eager to get back to resuming normal operations and welcoming back consumers for shopping and dining. But a year like 2020, filled with anxiety and uncertainty, has left its mark on people in many ways. Bottom line: it may take some effort to reassure consumers that your business is a safe place to be.

Last year, SERVPRO commissioned a survey* to determine consumer attitudes about cleanliness in places of business and how that affects their willingness to frequent stores and restaurants. The results were pretty striking.

• More than 80% said businesses need to be more aggressive and thorough about cleaning than they were before the pandemic hit
• 71% want the businesses they visit to be cleaner than their own homes
• 70% say they think about ways to reduce exposure to the coronavirus when away from their homes
• 76% believe that the way a business handles cleanliness reflects their overall approach to running their business

How SERVPRO Can Help Your Business Reopen and Welcome Back Customers

In response to the pandemic, SERVPRO launched a new service called Certified: SERVPRO Cleaned, which provides businesses and homeowners with deep cleaning, disinfecting and COVID-19 cleanup. This new defensive cleaning program goes far beyond standard janitorial cleaning practices to incorporate proactive viral pathogen cleaning. Our more than 50 years of experience in biohazard cleanup and decontamination means you can trust SERVPRO of Bloomfield/Enfield to bring a higher standard of clean to your facility.

Certified: SERVPRO Cleaned is based on our 3Cs:

• Consult: We meet with you to create a unique cleaning service based on your facility’s individual needs.
• Clean: Our crews do an expert deep clean using our proprietary EPA-approved hospital-grade cleaning solutions, while adhering to CDC cleaning and decontamination standards.
• Certify: The Certified: SERVPRO Cleaned shield in your front window, along with digital emblems and other collateral, shows your customers your commitment to having the cleanest facility possible for their safety.

One more thing our survey showed: 64% of the respondents are more likely to shop or dine at a business that displays a decal testifying to professional cleaning than one that doesn’t. As you reopen or expand services, know that your customers are looking for proof that they will be as safe as possible in your business. Certified: SERVPRO Cleaned can give you that edge.

If your business is hit by a water, fire, smoke, chemical, mold or other disaster—or needs routine cleaning or deep cleaning and decontamination services—call SERVPRO of Bloomfield/Enfield at 860-216-2785

Help Is Here

The team at SERVPRO of Bloomfield/Enfield has specialized training and experience to quickly clean up and restore your commercial building and property after a natural disaster. We also offer year-round commercial cleaning services and HVAC maintenance. Call SERVPRO of Bloomfield/Enfield at 860-216-2785.

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home and business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Bloomfield/Enfield

Top 50 Franchise Nationally

100 Peters Road, Bloomfield, CT 06002
IICRC Certified
Noemi Garcia
Certified SERVPRO technicians
Call 860.216.2785 
24-hour emergency service

If your business is hit by a water, fire, smoke, chemical, mold or other disaster—or needs routine cleaning or deep cleaning and decontamination services—call SERVPRO of Bloomfield/Enfield at 860-216-2785

*Proprietary study prepared by Message Factors, Inc. Results are based on experiences and perceptions of 1,000 consumers surveyed May 2020.