How SERVPRO Cares for Your Possessions

10/25/2019 (Permalink)

To ensure that all your possessions are tracked every moment they are in our care, SERVPRO tags and QR-codes every item.

If you’ve experienced disrupting damage from a fire, smoke, water, sewage or storm disaster, nothing is more important than restoring your home and possessions “Like it never even happened.”

That’s why SERVPRO of Bloomfield/Enfield upgraded its inventory system earlier this year to ensure that your furniture and personal possessions are securely tracked while we clean and store them and repair your home. The heart of our process is a computer-based tracking system that shows at a glance exactly where your items are and what work has been performed.

Caring for 100% of Your Items

SERVPRO will take care of 100% of the items in your home, either cleaning or storing them. The process starts at your home, where our project manager determines what work needs to be done to restore each item. Everything is individually labeled with your name, QR-coded and photographed. Next, the objects are securely wrapped: furniture in blankets then plastic wrap, glass in bubble wrap then plastic wrap, etc. Smaller personal items are boxed, photographed and then packed and labeled.

You witness the entire process and at the end, sign off on a form that lists all the items with the before-wrap photos. (This list also provides essential information for your insurance claim.)

Once wrapped, your possessions are loaded into storage containers or vaults; the container, too, is labeled and QR-coded. With a scan, SERVPRO staff can immediately tell where an item is in its facility, and if the item needs cleaning, is being or has been cleaned (and when) or is waiting in a secure storage container. Certain items, like smoke-damaged clothing, or unique possessions, like pianos or pool tables, are entrusted to specialty cleaners that SERVPRO contracts with.

An Unbroken Chain of Custody

At our facility in Bloomfield Connecticut (built in 2015 and one of the largest SERVPRO warehouses in the U.S.), we have multiple rooms dedicated to storage. When a homeowner needs to retrieve items early—documents required for insurance claims or the contents of a room that’s ready to be set up, for example—we quickly locate the items in our system and determine exactly where they are stored.

The entire time your possessions are in our care, we ensure an unbroken chain of custody. Finally, once all items have been returned to your home, you review and sign off on the original tracking form to ensure that all your items are present, clean and in good condition.

When your home and possessions have been damaged by a wind, water or fire event, and you just want your daily life to return to the way it was, rely on SERVPRO of Bloomfield/Enfield to care for your possessions professionally, securely and respectfully!

When you have suffered a disaster at your home or business, call SERVPRO of Bloomfield/Enfield at 860-216-2785

Help Is Here

The team at SERVPRO of Bloomfield/Enfield has specialized training and experience to quickly clean up and restore your commercial building and property after suffering damage from a fire, water disaster or a storm. Call SERVPRO of Bloomfield/Enfield at 860-216-2785.

Other Helpful Blog Posts

SERVPRO publishes educational articles on how to protect your home and business from disasters and how to deal with mold, fire, water, sewage, storm and other damage.

SERVPRO of Bloomfield/Enfield

Top 50 Franchise Nationally

100 Peters Road, Bloomfield, CT 06002
IICRC Certified
Noemi Garcia
Certified SERVPRO technicians
Call 860.216.2785 
24-hour emergency service

When you have suffered a disaster at your home or business, call SERVPRO of Bloomfield/Enfield at 860-216-2785